Shipping
Shipping & Handling
Packages shipped from our US warehouse are shipped through USPS.
Packages from our warehouse in China will be shipped by USPS or Yunexpress depending on the weight and size of the product.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimated shipping times:
Location |
Estimated Shipping Time* |
United States |
3-5 Business days |
Canada, Europe |
7-14Business days |
Australia, New Zealand |
10-15 Business days |
Mexico, Central America, South America |
10-15 Business days |
*Please allow 1-3 days processing time for most standard orders.
You will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions please contact us at support@furbabyfits.com and we will help out.